Privacy Policy

Last updated: September 1, 2026

At 2Espadrilles.com we are committed to protecting the privacy of our customers and users and to guaranteeing the security and confidentiality of their personal data.

This Privacy Policy explains how we collect, use, retain, and protect the personal data of people who visit our website, make a purchase, contact us, or use any of the services offered through 2Espadrilles.com.

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation or GDPR), Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), and other applicable regulations.

1. Data controller

The controller responsible for processing the personal data collected through this website is:

Owner: 2 BIS, S.L.
Tax ID (CIF): B58372251
Address: Calle Bisbe nº 2, 08002 Barcelona, Spain
Website: 2Espadrilles.com
Email: Barcelona@2espadrilles.com

For any questions related to the processing of your personal data, you may contact us through the email address indicated above.

2. What personal data do we collect?

Depending on how you use our website, we may process different categories of personal data, including:

First and last name.
Billing and/or delivery address.
Email address.
Phone number.
Data necessary to manage orders and deliveries.
Information related to purchases made.
Contact details provided through forms.
Information provided when contacting our customer service.
Data necessary to manage returns, exchanges, or incidents.
Data related to your commercial preferences when you have authorized the sending of communications.
Technical data related to browsing, such as IP address, browser, device, or information obtained through cookies, in accordance with our Cookie Policy.

We do not deliberately collect particularly sensitive personal data, unless it is essential and there is an appropriate legal basis for doing so.
The user agrees to provide truthful, accurate, complete, and up-to-date information.

3. How do we obtain your data?

Personal data may be obtained directly from the user when they:

Create an account on our website.
Make a purchase.
Fill out a contact form.
Request information about our products.
Subscribe to our commercial communications.
Contact us by email.
Request an exchange, return, or order-related assistance.
Browse our website, through cookies and similar technologies where applicable.

Likewise, certain data may be processed by providers offering services necessary for the operation of the online store, such as payment services, shipping, web hosting, technology tools, or communication services.

4. Purposes of processing

At 2Espadrilles.com we will process your personal data for the following purposes:

Order management
We will use your data to:
Process and manage your purchases.
Confirm orders.
Manage payments.
Prepare and ship purchased products.
Facilitate delivery through shipping companies.
Manage exchanges and returns.
Handle order-related incidents.
Issue and retain the corresponding invoices.

Customer service
We may use your data to respond to inquiries, requests for information, complaints, incidents, and any other communication related to our products or services.

User account management
Where the option to create a user account exists, we will process the data necessary to manage that account and provide the user with access to their order history and other available features.

Commercial communications
When the user has given their consent or another legal basis exists permitting the sending of commercial communications, we may send information about:
New products.
Collections.
Offers and promotions.
Special campaigns.
News related to 2Espadrilles.com.
The user may unsubscribe from these communications at any time via the link provided in the messages themselves or by contacting us.
Consent to receive commercial communications is independent of acceptance of this Privacy Policy.

Compliance with legal obligations
We may process certain data when necessary to comply with legal obligations applicable to our activity, including tax, accounting, commercial, consumer, and fraud-prevention obligations.

Website security
We may process certain technical data to ensure the security of the website, prevent fraudulent use, detect unlawful activity, and protect our systems and users.

5. Legal basis for processing

The processing of personal data will be based on one or more of the following legal grounds:

Performance of a contract: when processing is necessary to manage a purchase or provide a service requested by the user.
Compliance with legal obligations: when a legal obligation requires us to retain or process certain data.
Consent: when the user has expressly authorized processing, for example for certain commercial communications or certain cookies.

Legitimate interest: when processing is necessary to protect our legitimate interests, always respecting the user's rights and freedoms and applicable regulations.

Consent may be withdrawn at any time when processing is based on it.
Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.

6. Recipients of the data

As a general rule, 2 BIS, S.L. does not sell or rent its customers' personal data to third parties.
However, in order to provide our services, we may share certain data with providers who need to access it to perform their functions.

These may include:
Shipping and courier companies.
Payment service providers.
Hosting and technology service providers.
Website maintenance providers.
Communication and customer service tool providers.
Advisors, managers, or professionals providing services to the company.
Public administrations and official bodies when there is a legal obligation.

These providers will only access the data necessary to provide their corresponding services and, when acting as data processors, will be subject to the obligations established by data protection regulations.

7. International transfers

Because 2Espadrilles.com markets its products internationally and may use technology or service providers located outside the European Economic Area, certain personal data may be subject to international transfers.

When an international data transfer occurs, 2 BIS, S.L. will adopt the safeguards required by applicable regulations, including, where appropriate, European Commission adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.

8. How long do we keep the data?

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected.
In particular:

Data related to orders and purchases will be retained for as long as necessary to manage the contractual relationship and, subsequently, for the periods required by applicable legal obligations.
Data used to respond to inquiries will be retained for as long as necessary to manage and resolve the request.
Data processed for commercial communications will be retained for as long as the user does not withdraw their consent or request its deletion, unless another legal basis permits its retention.

Certain data may subsequently be retained, duly blocked, when necessary to address potential legal liabilities.

Once the corresponding periods have ended, the data will be deleted or anonymized as appropriate.

9. User rights

The user may exercise the following rights at any time and free of charge:
Right of access
You may request information about whether we are processing your personal data and, where applicable, obtain a copy of it.
Right of rectification
You may request the correction of any personal data that is inaccurate or incomplete.
Right to erasure
You may request that we delete your personal data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
Right to object
You may object to the processing of your personal data under certain circumstances.
Right to restriction of processing
You may request that we temporarily restrict the processing of your data in the cases established by regulations.
Right to data portability
In certain cases, you may request to receive the personal data you have provided to us in a structured, commonly used, machine-readable format, and request that it be transmitted to another controller where technically possible.
Right to withdraw consent
Where processing is based on consent, you may withdraw it at any time.
Spanish regulations expressly establish the obligation to inform data subjects of their rights and the conditions of processing.

10. How can you exercise your rights?

To exercise any of your rights, you may send a request to:
Barcelona@2espadrilles.com

Your request should clearly state:
First and last name.
The right you wish to exercise.
A description of your request.
Information necessary to identify the processing to which your request refers.

When necessary to verify the identity of the requester, we may request additional information reasonably necessary to confirm that identity.

We will respond to your request within the timeframes established by applicable regulations.

11. Right to file a complaint

If you believe that the processing of your personal data does not comply with current regulations, you may file a complaint with the competent supervisory authority.

In Spain, the supervisory authority is the:

Spanish Data Protection Agency (AEPD).
Users may contact the AEPD especially when they believe their rights have not been properly addressed.

12. Data security

2 BIS, S.L. adopts appropriate technical and organizational measures to protect personal data against loss, destruction, unauthorized access, alteration, disclosure, or any other form of unlawful processing.

These measures are applied taking into account the risks associated with the processing and the nature of the data processed.

However, no information transmission or storage system can guarantee absolute security.

13. Confidentiality

Persons who have access to personal data in the course of their duties are subject to the corresponding duty of confidentiality and secrecy, in accordance with applicable regulations.

Spanish legislation expressly establishes the duty of confidentiality of data controllers and processors.

14. Minors

The website is primarily aimed at adults.

We do not deliberately collect personal data from minors when it would not be legally appropriate to do so.

If a parent, mother, father, or legal guardian believes that a minor has provided us with personal data without the necessary authorization, they may contact us at:

Barcelona@2espadrilles.com
and we will proceed to review the request and, where appropriate, delete such data.

15. Cookies

2Espadrilles.com uses cookies and similar technologies to ensure the proper functioning of the website and, where applicable, to analyze browsing, remember preferences, and offer tailored content or communications.

Cookies that are not strictly necessary will be subject to the corresponding consent mechanisms when required by regulations.

For detailed information about the cookies used, their purpose, and how to manage them, please see our:
Cookie Policy

16. Third-party links

Our website may contain links to third-party websites or services.

2 BIS, S.L. is not responsible for the privacy policies, content, or data protection practices of such external websites.

We recommend reviewing the corresponding privacy policies before providing personal information to third parties.

17. Updates to this policy

2 BIS, S.L. may modify this Privacy Policy when necessary to adapt it to legislative, jurisprudential, technological changes, or changes related to our services.

The version currently in force is the one published on this page.

We recommend periodically reviewing this Privacy Policy to stay informed of any changes.

18. Applicable legislation

This Privacy Policy shall be governed by Spanish law and by applicable European regulations on the protection of personal data.
In particular, Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and other applicable regulations shall apply.

19. Contact

For any inquiry related to this Privacy Policy or the processing of your personal data, you may contact us:

2 BIS, S.L.
Tax ID (CIF): B58372251
Calle Bisbe nº 2
08002 Barcelona, Spain
Email: Barcelona@2espadrilles.com
Website: 2Espadrilles.com